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Client Communication

Documentation of Client communication

Norwegian securities firms are required to record all telephone calls in relation to investment services and to establish procedures to enable documentation of communication through other communication channels. Clarksons Platou Securities AS records fixed telephone lines and cell phones used by our equity and credit sales personnel and certain other staff. In addition, communication via e-mail, SMS and Bloomberg will be stored for 5 years.

Clarksons Platou Securities AS has established routines and policies in order to secure that privacy of clients, employees and third parties are safeguarded and that sensitive information is not subject to abuse.

Clients may upon request inspect the calls in question at the premises of Clarksons Platou Securities AS. More information can be found in clause 4 in our General Business Terms.